Journal of Emergency Nursing
Volume 35, Issue 3 , Pages 186-190 , May 2009

An Examination of Adherence Strategies and Challenges in Poison Control Communication

References 

  1. Committee on Poison Prevention and Control, Board on Health Promotion and Disease Prevention, Institute of Medicine of the National Academies. In: Forging a poison prevention and control system. Washington, DC: The National Academies Press; 2004;
  2. Watson WA, Litovitz TL, Rodgers GC, Klein-Schwartz W, Reid N, Youniss J, et al. 2004 annual report of the American Association of Poison Control Centers Toxic Exposure Surveillance System. Am J Emerg Med. 2005;23:589–666
  3. DiMatteo MR. Future directions in research on consumer-provider communication and adherence to cancer prevention and treatment. Patient Educ Couns. 2003;50:23–26
  4. Leventhal H, Cameron L. Behavioral theories and the problem of compliance. Patient Educ Couns. 1987;10:117–138
  5. Ockene IS, Hayman LL, Pasternak RC, Schron E, Dunbar-Jacob J. Task force #4—adherence issues and behavior changes: achieving a long-term solution. 33rd Bethesda Conference. J Am Coll Cardiol. 2002;40:630–640
  6. DiMatteo MR, Sherbourne CD, Hays RD, Ordway L, Kravitz RL, McGlynn EA, et al. Physicians’ characteristics influence patients’ adherence to medical treatment: results from the Medical Outcomes Study. Health Psychol. 1993;12:93–102
  7. Garrity TF. Medical compliance and the clinician-patient relationship: a review. Soc Sci Med [E]. 1981;15:215–222
  8. Hall JA, Roter DL, Katz NR. Meta-analysis of correlates of provider behavior in medical encounters. Med Care. 1988;26:657–675
  9. Jenkins VA, Fallowfield LJ, Souhami A, Sawtell M. How do doctors explain randomised clinical trials to their patients?. Eur J Cancer. 1999;35:1187–1193
  10. Alexander SC, Sleath B, Golin CE, Kalinowski CT. Provider-patient communication and treatment adherence. In:  Bosworth HB,  Oddone EZ,  Weinberger M editor. Patient treatment adherence: concepts, interventions, and measurement. Mahwah (NJ): Lawrence Erlbaum Associates; 2006;p. 329–372
  11. Ellington L, Matwin S, Jasti S, Williamson J, Crouch B, Caravati M, et al. Poison control center communication and impact on caller adherence. Clin Toxicol (Phila). 2008;46:105–109
  12. Roter D. RIAS manual. 2002. Available from: URL: http://www.rias.org/manualAccessed May 30, 2008
  13. Rutenberg CD. What do we really KNOW about telephone triage?. J Emerg Nurs. 2000;26:76–78
  14. Wachter DA, Brillman JC, Lewis J, Sapien RE. Pediatric telephone triage protocols: standardized decisionmaking or a false sense of security?. Ann Emerg Med. 1999;33:388–394
  15. Salk ED, Schriger DL, Hubbell KA, Schwartz BL. Effect of visual cues, vital signs, and protocols on triage: a prospective randomized crossover trial. Ann Emerg Med. 1998;32:655–664
  16. Morgan DL, Krueger RA, King JA. The focus group kit. Vols 1-6. Thousand Oaks (CA): Sage Publications; 1998;
  17. Watts M, Fountain JS, Reith D, Schep L. Compliance with poisons center referral advice and implications for toxicovigilance. J Toxicol Clin Toxicol. 2004;42:603–610
  18. Wezorek CM, Dean BS, Krenzelok EP. Factors influencing non-compliance with poison center recommendations. Vet Hum Toxicol. 1992;34:151–153
  19. Roter DL, Hall JA. Studies of doctor-patient interaction. Annu Rev Public Health. 1989;10:163–180
  20. Sbarbaro JA. The patient-physician relationship: compliance revisited. Ann Allergy. 1990;64:325–331
  21. Beach MC, Inui T. The Relationship-Centered Care Research Network. Relationship-centered care. A constructive reframing. J Gen Intern Med. 2006;21(Suppl 1):S3–S8

 Earn Up to 8 CE Hours. See page 274.

PII: S0099-1767(08)00055-X

doi: 10.1016/j.jen.2008.02.015

Journal of Emergency Nursing
Volume 35, Issue 3 , Pages 186-190 , May 2009