Journal of Emergency Nursing
Volume 34, Issue 1 , Pages 46-48 , February 2008

Know the Plan, Share the Plan, Review the Risks: A Method of Structured Communication for the Emergency Care Setting

  • Mary Salisbury, RN, MSN
    • ,
  • Susan M. Hohenhaus, MA, RN, FAEN

      Affiliations

    • Corresponding Author InformationFor correspondence, write: Susan M. Hohenhaus, MA, RN, FAEN, 6 Willard Terrace, Wellsboro, PA 16901

References 

  1. Zhang J, Patel V, Johnson T. Medical error: is the solution medical or cognitive?. J Am Med Inform Assoc. 2002;9(6 Suppl 1):s75–s77
  2. Kohn L, Corrigan J, Donaldson M. To err is human: building a safer health system. Washington: Committee on Quality of Health Care in America, Institute of Medicine, National Academy Press; 1999;
  3. Reason JT. Human error. New York: Cambridge University Press; 1990;
  4. Reason JT. Managing the risks of organizational accidents. Aldershot, England: Ashgate; 1997;
  5. Redelmeier DA. Improving patient care. The cognitive psychology of missed diagnosis. Ann Intern Med. 2005;142:115–120
  6. Croskerry P. The importance of cognitive errors in diagnosis and strategies to minimize them. Acad Med. 2003;78:775–780
  7. Croskerry P. Cognitive forcing strategies in clinical decision making. Ann Emerg Med. 2003;41:121–122
  8. Tversky A, Kahneman D. Judgment under uncertainty: heuristics and biases. Science. 1974;185:1124–1131
  9. Patel VL, Zhang J. Human error in naturalistic medical environments: medical triage in the ED. Available at: http://cognitive.asu.edu/research/humanerror.phpAccessed December 12, 2007
  10. Agency for Healthcare Research and Quality. TeamSTEPPS: strategies and tools to enhance performance and patient safety. 2006;Available at: http:www.ahrq.gov/qual/teamstepps/Accessed June 15, 2007
  11. Pronovost P, Berenholtz S, Dorman T, Lipsett PA, Simmonds T, Haraden C. Improving communication in the ICU using daily goals. J Crit Care. 2003;18:71–75

 Clinical questions from nurses are welcome, as are names and addresses of clinicians who are interested in answering questions. Submit to:Susan McDaniel Hohenhaus, RN, MA, FAEN6 Willard Terrace, Wellsboro, PA 16901570 724-1715 • shohenha@ptd.net

PII: S0099-1767(07)00678-2

doi: 10.1016/j.jen.2007.11.008

Journal of Emergency Nursing
Volume 34, Issue 1 , Pages 46-48 , February 2008

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