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Journal of Emergency Nursing
Volume 35, Issue 6
, Pages 540-541
, November 2009
The Expectations and Perceptions of ED Patients
References
- . Managing patient expectations. Healthcare Collaborator. 2003;3:9–16
- . Patient expectations of emergency department care: phase I—a focus group study. Can J Emerg Med. 2005;7:12–19
- . Customer satisfaction in the emergency department. Emerg Med Clin North Am. 2004;22:87–102
- . Methods and perceived quality of elderly persons in the emergency department: effects on the risk of readmission. Canadian Health Services Research Foundation. Available at: http://www.chsrf.ca/final_research/ogc/cardin_e.phpAccessed June 25, 2007
- . Reducing your risk of malpractice claims. Physician’s News Digest. Available at: http://www.physiciansnews.com/law/405saxton.htmlAccessed June 25, 2007
- . Emergency room—the emergency room visit—what to expect. Available at: http://medicine.jrank.org/pages/556/Emergency-Room.htmlAccessed July 3, 2007
- . Patient perceptions of privacy infringements in an emergency department. Emerg Med Aust. 2005;17:117–123
- . Patient expectations of emergency department care: phase II—a cross-sectional survey. Can J Emerg Med. 2006;8:148–157
Submit descriptions of procedures in emergency care and/or quick-reference charts suitable for placing in a reference file or notebook to:Reneé Semonin-Holleran, RN, PhD, CEN, CCRN, CFRN, CTRN, FAEN, Section EditorSubmit Clinical Notebook manuscripts online at http://ees.elsevier.com/jen/
PII: S0099-1767(07)00567-3
doi: 10.1016/j.jen.2007.08.025
« Previous
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Journal of Emergency Nursing
Volume 35, Issue 6
, Pages 540-541
, November 2009
